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Privacy Policy

Privacy Policy

At Saurabh’s Babycare, privacy, discretion, and confidentiality are central to how we operate. Given the nature of our work with private and high-profile families, we follow strict protocols to protect personal, professional, and sensitive information at all times.

This Privacy Policy explains how information is collected, used, stored, and protected when you engage with our services.

Information We Collect

We may collect personal, professional, or care-related information, including but not limited to:

  • Client contact details for consultation and service coordination
  • Caregiver identification documents such as Aadhaar card, Police Clearance Certificate (PCC), and educational qualifications
  • Care-related, medical, or special-needs information shared voluntarily by clients
  • Communication records through approved channels such as WhatsApp or Instagram

All information is collected only for consultation, verification, and service delivery purposes.

Use of Information

The information collected is used strictly to:

  • Facilitate private childcare consultations and placements
  • Verify caregiver credentials, experience, and suitability
  • Coordinate caregiving services and assignments
  • Fulfil operational, safety, and legal requirements

Saurabh’s Babycare does not sell, trade, or commercially exploit personal data under any circumstances.

Confidentiality & Limited Disclosure

We follow a need-to-know disclosure policy at all times.

  • Caregiver profiles are shared only with confirmed or prospective clients, strictly on a confidential basis
  • Client identities, locations, and household details are never disclosed to third parties
  • Due to the involvement of private and high-profile families, internal records and details may be intentionally limited or restricted

Information may be shared with law enforcement or regulatory authorities only when legally required, such as:

  • In response to a valid court order
  • When disclosure is mandatory under applicable law

Routine, informal, or unauthorised requests for information are not entertained.

Data Protection & Security

We follow reasonable and appropriate security measures to protect information from:

  • Unauthorised access
  • Misuse or alteration
  • Accidental or unlawful disclosure

All communication and data handling are conducted only through verified and controlled channels.

Caregiver Conduct & Privacy Obligations

All caregivers associated with Saurabh’s Babycare are strictly prohibited from:

  • Sharing any client, household, or assignment details
  • Taking photographs, videos, or audio recordings
  • Posting, discussing, or referencing assignments on social media

Any breach of confidentiality may result in immediate termination of association and legal action, where applicable.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in operations, legal requirements, or service practices.
Continued engagement with Saurabh’s Babycare implies acceptance of the updated policy.